Friday August 16 - Wednesday November 20, 2019

Incident

Intermittent issues with Search function

Issue Summary:

On August 16, 2019 at 7:13 a.m. PDT, a significant spike in search requests caused the server to overload. This caused search to fail for all users. Upon investigation, we identified the root cause and moved the traffic to other services to process the search requests. We fully resolved the issue at 1:05 p.m. PDT.

4:53 PM PST

We're pleased to report that these intermittent issues with search are now resolved. Thanks for bearing with us while we worked to get things fixed up.

2:10 PM PST

Our team has found the cause of the issue and are working to get things back to normal as soon as possible.

9:15 AM PST

We haven't yet nailed down the cause of the issue. We'll continue to update you with our progress.

8:15 AM PST

Some people are experiencing issues with our Search function. Our team is working to resolve the issue. Thanks for your patience.

7:45 AM PST

Services affected

Search

Status

Resolved