Monday October 14, 2019

Incident

Trouble with some Slack services

Issue Summary:

On October 14, 2019 at 6:00 p.m. PDT, we made a change to some of our networking infrastructure. This caused some issues with file uploads, incoming Twitter subscriptions, and billing documentation. We identified the issue at 6:58 p.m. PDT and began working to correct the problem, zone by zone. Normal service was fully restored at 8:03 p.m. PDT.

10:14 PM PST

We have resolved the issues and restored normal service to all Slack features. Thank you for bearing with us, we appreciate your patience. If you have any further trouble, please let us know at feedback@slack.com.

8:08 PM PST

We are investigating issues with some Slack services. People may experience problems with file uploads and some apps. We're very sorry for the disruption and we're on the case.

7:07 PM PST

Services affected

Posts/Files

Apps/Integrations/APIs

Status

Incident