Monday October 7 - Tuesday October 15, 2019

Incident

Trouble with posts

Issue Summary:

On October 7, 2019 at 6:36 p.m. PDT, we identified a change that inadvertently impacted the posts feature. As a result, customers were unable to open or create new posts in Slack. After reverting these changes, full functionality was restored to posts and the issue was resolved at 9:56 p.m. PDT.

10:48 PM PST

We’ve restored the functionality to posts and things are back to normal. Sorry for the trouble, and thank you for your patience with us.

9:56 PM PST

We’ve started to see improvements when creating and opening posts, but we’re still monitoring this closely. We’ll let you know when this feature has been completely restored.

9:46 PM PST

We’re still looking into the issue with posts — we’ll provide new information as soon as it’s available. Thanks for bearing with us.

9:10 PM PST

Some people are having trouble creating and opening posts. We’re currently investigating and will share more information as soon as we have an update. We're sorry for the disruption.

8:24 PM PST

Services affected

Posts/Files

Status

Resolved