Thursday November 7, 2019
Incident
Some customers are unable to close the 'Share file' window
Issue Summary:
On November 7, 2019 at 5:32 p.m. PST, we discovered that some customers were unable to close the ‘Share file’ window. This was caused by a code change that we deployed earlier in the day. We reverted the code change and determined that this had resolved the issue for all customers by 6:20PM.
8:46 PM PST
We're happy to say that the 'Share file' window can be closed again for those who were affected. We apologize for keeping you away from your work during this time.
6:27 PM PST
When hovering over a file and choosing 'Share file', some of our customers are having trouble closing this window. We're currently investigating, and we'll keep you posted as soon as we have more information. In the meantime, refreshing Slack with Ctrl+R or Command+R will help. We're sorry for the disruption.
5:40 PM PST
Services affected
Files
Status
Incident