5:13 PM PST
We have released a fix and things are now running smoothly. Customers experiencing issues viewing images or using our API to download files should see things working once again. If you are still having any trouble, please reset your mobile app's cache under Settings > Advanced > Reset Cache. We apologize again for any inconvenience this caused.
2:01 PM PST
No additional news to share yet, but we’re focused on getting things back to normal as quickly as we can. Thank you for your continued patience.
1:33 PM PST
We're still actively investigating this issue. While we don't have new details to share just yet, we'll continue to keep you posted.
1:03 PM PST
Customers using our mobile apps may be unable to see images posted in Slack. We're on the case and will let you know as soon as we have more details to share. We're sorry for the disruption in the meantime.
12:32 PM PST