Monday February 3, 2020

Incident

Trouble sending messages for some customers

Issue Summary:

On February 3, 2020 from 1:41 p.m. to 2:56 p.m. PST, customers who have opted to store their data in Frankfurt were unable to send messages in Slack. We fixed the misconfiguration that caused this issue, and we're working to prevent this from happening again. We apologize for the disruption.

1:41 PM PST

Services affected

Messaging

Status

Incident