Friday March 6, 2020

Incident

Problems loading Admin stats page and Workspace Directory for Grid customers.

Issue Summary:
On March 6, 2020 at 1:35 p.m. PST we introduced a change to our data processing tools which caused our Continous Delivery Service to become overloaded. This resulted in Admin stats page and Workspace Directory not loading for people on Enterprise Grid. We restored the CDS to a healthy state and resolved the issue by 3:05 p.m.

4:14 AM PST

We’re glad to report all issues with the Admin stats page and Workspace Directory have been resolved. Apologies for the disruption we caused, and thank you for your patience.

3:11 PM PST

We’re investigating issues with the Admin stats page and Workspace Directory for Grid customers. We’re looking into the cause and will provide new information as soon as it’s available.

2:48 PM PST

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

2:40 PM PST

Services affected

Workspace/Org Administration

Status

Incident

Incident

Slack is not loading for some users

Issue Summary:

On March 6, 2020 at 5:13 a.m. PST we rolled out a front-end change to a select group of people. A bug in the code caused the Slack desktop client to be unable to launch for those users. We fixed the problem and restored full functionality at 9:52 p.m. PST.

3:27 AM PST

We’ve deployed a fix and the issue has been cleared. We’re sorry for the disruption we brought to your day.

9:56 PM PST

We believe we identified the cause of the issue and we’re working on getting a fix out as soon as possible. We’ll be back with another update soon.

9:21 PM PST

We’re investigating the issue where Slack is not loading for some users. We’re looking into the cause and will provide new information as soon as it’s available.

8:30 PM PST

Services affected

Login/SSO

Status

Incident