Monday March 30, 2020
Incident
Issues with a third-party provider are causing elevated response times in the API
Issue Summary:
On March 30, 2020 from 3:20 p.m. to 6:26 p.m. PDT, some customers may have experienced elevated API response times or timeouts. This was caused by an issue with a third-party provider. Once they resolved the issue, Slack API response times returned to normal.
7:11 PM PST
Customers should no longer be experiencing elevated API response times or timeouts. Thank you for being patient with us, we appreciate it.
If you have any further issues, please reach out to us at feedback@slack.com.
6:36 PM PST
Issues with a third-party provider are causing elevated response times in the API, leading to potential timeouts. We are monitoring the situation and working to mitigate this from our end as best we can. We apologize for the disruption.
5:38 PM PST
Services affected
Apps/Integrations/APIs
Status
Incident