Tuesday April 21, 2020

Incident

Twitter integration not working for all customers

Issue summary:
On April 21, 2020 at 05:00 PM PDT we introduced a backed change that made it impossible for Twitter to reach our API. It caused the Twitter integration to stop working. We rolled back the update and resolved the issue by 11:01 PM PDT.

5:49 AM PST

We have restored service to the Twitter integration and tweets should be landing in Slack workspaces as expected once again. Thank you for bearing with us. We're very sorry for the disruption.

11:15 PM PST

We're investigating why the Twitter integration is not sending tweets into Slack workspaces currently. We'll keep you updated with the latest.

9:39 PM PST

Services affected

Apps/Integrations/APIs

Status

Incident

Incident

Trouble with the Account Settings page

Issue summary:
On April 21, 2020 at 04:30 PM PDT we received a report of some sections of the Account Settings page being inaccessible. We discovered it was caused by the CDN not serving static assets correctly. We worked with our providers to resolve this and fully restored service by 09:40 PM PDT.

5:46 AM PST

We come bearing good news! Everyone should be able to access their account settings once more. Though if you are still experiencing any trouble with this please let us know at feedback@slack.com. Apologies for the disruption to your day.

9:47 PM PST

Some customers are having trouble expanding sections in their account settings page. We have the team looking into this and will keep you updated.

6:46 PM PST

Services affected

Workspace/Org Administration

Status

Incident