Thursday April 30, 2020

Incident

Outdated information on Analytics dashboard

Issue Summary:

On April 27, 2020 at approximately 6:00 p.m. PDT, some customers may have seen outdated information on https://my.slack.com/stats due to an issue with computing data for the Analytics dashboards. Following our investigation and updates to our data warehouse, we called the all clear on May 1, 2020, and the dashboards were up to date by approximately 5:00 p.m. PDT that day.

8:44 PM PST

Information on the Analytics dashboard (https://my.slack.com/stats) is now up to date. We truly appreciate your patience, and we'll be back here with an Issue Summary.

8:45 AM PST

Information on the Analytics dashboard (https://my.slack.com/stats) is not up to date. We're currently investigating this issue, and we'll be back as soon as we have more news to share. We're sorry for any inconvenience caused in the meantime.

10:49 AM PST

Services affected

Workspace/Org Administration

Status

Incident