Tuesday April 21, 2020

Incident

Trouble with the Account Settings page

Issue summary:
On April 21, 2020 at 04:30 PM PDT we received a report of some sections of the Account Settings page being inaccessible. We discovered it was caused by the CDN not serving static assets correctly. We worked with our providers to resolve this and fully restored service by 09:40 PM PDT.

5:46 AM PST

We come bearing good news! Everyone should be able to access their account settings once more. Though if you are still experiencing any trouble with this please let us know at feedback@slack.com. Apologies for the disruption to your day.

9:47 PM PST

Some customers are having trouble expanding sections in their account settings page. We have the team looking into this and will keep you updated.

6:46 PM PST

Services affected

Workspace/Org Administration

Status

Incident