Tuesday April 21, 2020

Incident

Twitter integration not working for all customers

Issue summary:
On April 21, 2020 at 05:00 PM PDT we introduced a backed change that made it impossible for Twitter to reach our API. It caused the Twitter integration to stop working. We rolled back the update and resolved the issue by 11:01 PM PDT.

5:49 AM PST

We have restored service to the Twitter integration and tweets should be landing in Slack workspaces as expected once again. Thank you for bearing with us. We're very sorry for the disruption.

11:15 PM PST

We're investigating why the Twitter integration is not sending tweets into Slack workspaces currently. We'll keep you updated with the latest.

9:39 PM PST

Services affected

Apps/Integrations/APIs

Status

Incident