Tuesday May 26, 2020

Incident

Missing custom emoji

For those affected, we're happy to report that the missing custom emoji are appearing again in all workspaces. We apologize for disruption this caused.

8:14 PM PST

We're still working towards a solution for this issue. We'll return back here with an update when we have more news to share on a fix.

2:20 PM PST

We've identified the likely cause of this issue and we're now exploring possible fixes. Thank you for your continued patience as we work to get things fixed up.

12:49 PM PST

We're continuing to look into the issue causing custom emoji to not appear for some customers. We're sorry for the trouble and will continue to keep you posted.

11:49 AM PST

Our team is investigating an issue that is causing custom emoji to go missing from some workspaces. We'll keep you updated as soon as we have more information.

11:19 AM PST

Services affected

Messaging

Status

Incident