Sunday July 26, 2020


Issues creating new channels

Issue summary:
From July 24, 2020 at 12:00 p.m. PDT until July 26, 2020 at 9:03 a.m. PDT, some customers may have been unable to create new channels. As we looked into it further, we traced the problem to a recent update that added more logging around the channel creation process. Reverting the update fixed the issue for all affected customers.

4:57 PM PST

The issues around creating new channels should be resolved now. If you're still encountering any issues, please try reloading Slack twice (Command/Control + R). If that doesn't do the trick, let us know at

Thanks again for bearing with us in the meantime and we're sorry for any interruption this may have caused to your day.

9:36 AM PST

Functionality is almost back to normal, but we’re still working towards a full resolution. We’ll be back with another update as soon as we can confirm the issue is resolved.

9:22 AM PST

We’re making progress towards a fix, but we don’t have any new information to share just yet. We’ll provide another update as soon as we have more news.

8:48 AM PST

Some of our customers may experience issues creating new channels. We are currently investigating and we will be back with an update as soon as we have more information. Apologies for the disruption.

8:16 AM PST

Services affected

Workspace/Org Administration