Wednesday September 16, 2020

Incident

Some users see errors when using Workflow Builder

Issue summary:
From September 16, 2020 at 3:08 a.m. PDT until 5:16 a.m. PDT, some customers may have experienced intermittent errors when using Workflow Builder.

We investigated the reports and traced the issue back to a recent change on our side. We rolled back the change, which resolved the problem.

6:37 AM PST

We’ve restored full functionality to Workflow Builder. Apologies for the disruption, and thank you for your patience.

5:24 AM PST

We've identified a possible cause of the errors in Workflow Builder, and we're working to resolve it. In the meantime, some customers have reported improvements after reloading Slack [CMD/CTRL + Shift + O] and/or restarting their web browser.

5:04 AM PST

We're still investigating issues with using Workflow Builder. No additional information to share just yet, but we'll keep you posted as soon as we have an update.

4:33 AM PST

Some people may experience problems using Workflow Builder. We’re currently investigating, and we apologize for the disruption.

4:00 AM PST

Services affected

Workspace/Org Administration

Status

Incident