On November 17, 2020 starting at 10:37 a.m. PST, some users were unable to send and receive audio when using Slack calls on desktop.
This issue was caused by a recent code change that we then reverted to resolve the issue. By 12:03 p.m. PST, all affected users were able to send and receive audio after reloading.
4:53 PM PST
We've released a fix for Slack calls, and upon reload (Command/Control + R), audio should be working again. If you are experiencing any further trouble please reach out to firstname.lastname@example.org. Thank you for bearing with us.
12:09 PM PST
Some users may be experiencing failed audio with Slack calls on desktop. We're looking into it now. We appreciate your patience.
Note: We've updated this message to say desktop, as the issue wasn't only impacting the desktop app. Slack calls in Google Chrome were also impacted.
11:51 AM PST