Wednesday November 25, 2020

Incident

Degraded performance with the Giphy integration

Issue summary:
On November 25, 2020 around 7:00 a.m. PST, we became aware the Giphy integration wasn't working as expected within Slack. We followed along while the issue was being worked on by Giphy, who was fully operational again by 1:01 p.m. PST.

4:47 PM PST

We’re happy to report the Giphy integration should be working in Slack once again. Please let us know at feedback@slack.com if there’s anything we can assist with.

1:56 PM PST

It appears Giphy's seeing signs of improved performance. We'll continue to monitor the situation and let you know when a full resolution has been reached.

9:07 AM PST

We’ve identified an issue with the Giphy integration within Slack where some users are seeing an error when using this integration. We’re monitoring the situation, and the folks at Giphy are working to resolve the issue.

Note: We’ve updated this message to clarify we’re monitoring the situation as opposed to working on a fix.

7:37 AM PST

Services affected

Apps/Integrations/APIs

Status

Incident