Monday December 21, 2020

Incident

Search not returning results on the Android app

Issue summary:
On December 21, 2020 from 01:05 p.m. until 05:25 p.m. PST, Android users were unable to return search results. The error message "Slack could not complete this search" was displayed to users. We traced this issue to a fix made during an earlier incident.

Our team deployed a change to the original fix, which restored full search functionality for all Android users.

Thank you for your patience and apologies for the disruption to your work.

8:14 PM PST

Android users are unable to search in Slack. We're investigating, and we'll follow up here once we have an update to share. We're sorry for the inconvenience.

4:14 PM PST

Services affected

Search

Status

Incident