On January 16, 2021 from 3:11 a.m. to 3:58 a.m. PST, some customers had trouble loading Slack or may have experienced a "Try again" notice when sending messages due to a small portion of our database experiencing failures.
We launched an investigation to better understand what caused the database failures and took steps to prevent the issue from happening again.
7:17 AM PST
Customers affected by the issue with loading Slack or sending messages should no longer be having trouble. We’ve rolled out a fix and have confirmed Slack is back to normal. Sorry for the hassle while we sorted this out.Please send a note to firstname.lastname@example.org if you continue to have any trouble.
4:07 AM PST
Some people are having trouble loading Slack or sending messages in their workspace. We’re investigating and will have more information to share 30 minutes.
3:56 AM PST