Saturday January 16, 2021

Incident

Some people are having trouble loading Slack or sending messages in their workspace

Issue summary:
On January 16, 2021 from 3:11 a.m. to 3:58 a.m. PST, some customers had trouble loading Slack or may have experienced a "Try again" notice when sending messages due to a small portion of our database experiencing failures.

We launched an investigation to better understand what caused the database failures and took steps to prevent the issue from happening again.

7:17 AM PST

Customers affected by the issue with loading Slack or sending messages should no longer be having trouble. We’ve rolled out a fix and have confirmed Slack is back to normal. Sorry for the hassle while we sorted this out.Please send a note to feedback@slack.com if you continue to have any trouble.

4:07 AM PST

Some people are having trouble loading Slack or sending messages in their workspace. We’re investigating and will have more information to share 30 minutes.

3:56 AM PST

Services affected

Messaging

Connections

Status

Incident