Saturday February 27, 2021
Incident
Workflows in shortcuts menu missing in announce-only channels
Issue summary:
On February 26, 2021 around 3:00 p.m PST, a small number of users had trouble using the shortcuts button in announce-only channels.
Our team determined that a recent pull request to fix an accessibility problem was the cause of the issue.
The request was reverted, and by February 27, 2021 at 4:39 p.m. PST, the affected users were able to use the shortcuts button normally again.
Note: Some previous updates in this posting were temporarily removed in error. We have since added them back.
11:31 AM PST
We’ve rolled out a fix and workflows in announce-only channels are back to normal. If it’s still not quite right, please try a refresh using CMD/CTRL + SHIFT + O.
Thanks for your patience while we sorted this issue out.
4:53 PM PST
We’ve identified the cause of the issue with missing workflows in announce-only channels and we’ll be deploying a fix as soon as possible.
Thanks for bearing with us in the meantime. We’ll be back with another update shortly.
4:14 PM PST
Some customers may be experiencing trouble using workflows in announce-only channels via the lightning bolt / shortcuts menu. We apologize for the disruption.
We are investigating and will work to resolve this as fast as we can.
3:11 PM PST
Status
Incident