Monday March 1, 2021


Trouble importing and exporting data

Issue summary:
On March 1, 2021 from around 2:03 a.m. to 3:38 a.m. PST, some users experienced delays when trying to complete data imports and exports.

Through our investigation, it was determined that this was due to a rather large increase in the total number of requests being queued. Once the backlog of requests were completed, data imports and exports starting running normally again.

11:55 AM PST

We're happy to report that data imports and exports are now running as normal, following a temporary delay.

4:10 AM PST

Data imports and exports are failing to complete at the moment. We are investigating what is causing this delay and will report back once we have any update. Apologies for any inconvenience caused.

3:09 AM PST