Thursday March 4, 2021


Some users in Norway unable to connect to Slack

Issue summary:
On March 4, 2021 around 11:00 p.m. PST, we began investigating trouble for some users in Norway who were unable to connect to Slack.

We determined Slack was operating as expected. The problem appeared to be due to an internet service issue, and we moved to monitoring the situation.

Starting around 12:40 a.m. PST on March 5, 2021, we started seeing signs of improvement for affected users. We continued to monitor the situation until around 4:00 a.m. PST, but didn't see additional troubles for users in Norway.

1:11 PM PST

From our monitoring, we believe this issue is resolved. Customers in Norway who were experiencing problems connecting to Slack should no longer be having trouble. If you continue to encounter any trouble, please let us know at

Note: We've updated this message to indicate we believe the issue was resolved based on our monitoring.

4:02 AM PST

We’re getting reports that this has been resolved for most users. We’re continuing to monitor this closely, and we’ll keep you posted.

1:45 AM PST

We believe the connectivity trouble is due to an internet service issue. We're keeping a close eye on this, and we'll keep you posted as soon as we have more information. We're sorry for the disruption.

Note: We've updated this message to indicate we believe this issue was the result of an internet service issue.

11:34 PM PST

Some users in Norway are experiencing issues connecting to Slack. We're currently investigating, and we'll share more information as soon as it becomes available. Apologies for the inconvenience.

11:06 PM PST

Services affected