Tuesday April 6, 2021

Incident

Delayed Android notifications

Issue summary:
From March 21, 2021 around 12:00 a.m. to around 5:24 p.m PDT on April 6, 2021 some users experienced delays receiving mobile notifications on Android.

We determined that the method used to capture and send notifications froze. When this was discovered, we ended the stuck process, which resulted in the delayed notifications being sent all at once.

We've added an internal alert to detect this problem to prevent similar issues from occurring in future.

8:05 PM PST

The issue has been resolved. We'll be back with a summary shortly.

Thank you for your patience.

7:13 PM PST

Some users are experiencing delays with mobile notifications on Android. We're working hard to resolve the issue as quickly as possible, and we'll update you as soon as we have more information.

We apologize for any inconvenience caused.

4:02 PM PST

Services affected

Notifications

Status

Incident