Saturday April 24, 2021

Incident

Some customers may be having connectivity trouble

Issue summary:
On April 24, 2021 from around 1:50 p.m. to 2:46 p.m. PDT, some customers experienced errors when they attempted to connect to Slack.

We narrowed the problem down to one network host, which we were able to replace. This resulted in the errors subsiding and connectivity was restored to all affected customers.

3:26 PM PST

We’ve resolved the connectivity trouble and Slack is back to full functionality. We’re sorry for the disruption this has caused.

2:56 PM PST

We’ve started to see improvements with connectivity, but we’re still monitoring closely. We’ll let you know when everything is fully restored.

2:46 PM PST

We've had reports that some customers are having trouble connecting to Slack. We’re investigating and will be back with an update in 30 minutes.

2:29 PM PST

Services affected

Connections

Status

Incident