Thursday April 22, 2021

Incident

Some users may be having trouble with calls, using Workflow builder, and using Block Kit

Issue summary:
On April 22, 2021 between around 12:34 p.m. and 14:35 p.m. PDT some customers experienced troubles with calls, using Workflow Builder and Block Kit.

On investigation, we traced the problem to a minor internal change which had recently been made. Rolling back the change resolved the issue for all affected customers.

3:51 AM PST

Thank you for your patience while we looked into this. The issue with calls, Workflow Builder, and Block Kit should now be resolved.

Please perform a hard refresh by hitting Command + Shift + R (Mac) / Ctrl + Shift + R (Windows) to apply the fix.

We apologize for any inconvenience caused by this issue. Please let us know if you have any further problems we can help with, or if you have any other questions or concerns.

2:43 PM PST

Some users may be having trouble with calls, using Workflow builder, and using Block Kit. Our team is currently investigating and we'll be back with any updates as they happen.

2:16 PM PST

Services affected

Calls

Apps/Integrations/APIs

Status

Incident