On June 4, 2021 beginning at 2:55 a.m. PDT, some customers, primarily in India, experienced intermittent issues loading messages in Slack. Messages were not being updated automatically.
We restored traffic to the affected areas, and by 11:41 a.m. PDT, customers reported that the issue was resolved.
Note: Some of the previous updates were revised for clarity.
6:19 PM PST
Customers in India and nearby areas should no longer be having trouble loading messages in Slack.
If after refreshing Slack (CMD/CTRL+SHIFT+R) you continue to experience any issues, please let us know.
7:52 AM PST
Customers in India and nearby areas should be seeing performance improvements, although we’re still monitoring this closely.
6:51 AM PST
Customers in India and nearby areas may still be experiencing issues loading messages. We are continuing our investigation and will report back once we have an update.
6:28 AM PST
Some customers in India may be experiencing issues loading messages in Slack. We are currently investigating and we'll report back once we have more information to share.
We're sorry for the inconvenience.
3:39 AM PST