Wednesday June 30, 2021

Incident

Some users may have issues loading Slack and sending messages

Issue summary:
On June 30, 2021 from around 11:45 a.m. to 12:36 p.m. PDT, some customers may have experienced issues loading the app, sending messages, and performing other actions in Slack.

We noticed a spike in errors across our services and discovered that a network error in part of our infrastructure was causing this issue. Once the network issue was addressed, the error levels subsided and service returned to normal.

7:44 PM PST

We believe the issue should now be resolved. Users should no longer have trouble loading Slack and sending messages. We'll post the summary of this issue as soon as possible.

Thank you for bearing with us. If you're still encountering any trouble, let us know at feedback@slack.com.

1:00 PM PST

Some users may be experiencing issues loading Slack and sending messages. We're very sorry for the disruption. We're investigating and we'll provide another update as soon as we have more information to share.

12:05 PM PST

Services affected

Connections

Messaging

Status

Incident