Wednesday June 23, 2021


Some users cannot load threads

Issue summary:
On June 23, 2021 beginning at 3:30 p.m. PDT, some users reported they were unable to load threads in Slack.

We determined a recent change in code was responsible. The change was reverted soon after and by 8:46 p.m. PDT, the issue was resolved for affected users.

2:28 AM PST

The issue is now resolved. Customers should no longer have any trouble loading threads in Slack.

We'll be back with a summary shortly.

9:07 PM PST

We're happy to report a fix has been deployed. Thanks again for your continued patience.

8:56 PM PST

Thank you for your patience. We've identified the issue and are close to resolving. We'll be back with another update soon.

8:25 PM PST

Some customers are unable to load threads. We're very sorry for the disruption. We're investigating and we'll provide another update as soon as we have more information to share.

7:40 PM PST

Services affected