Thursday July 29, 2021


Trouble with "Slack for Gmail"

Issue summary:
From July 28, 2021 at around 3:23 a.m. PDT to August 2, 2021 at 1:47 p.m. PDT, customers may not have been able to access the 'Slack for Gmail' add-on. This was due to a discrepancy between how the add-on's latest version passed information to Slack compared to previous version iterations.

We worked jointly with the add-on's developers to resolve this issue.

3:09 PM PST

The issue with the "Slack for Gmail" add-on should now be resolved and users should see the Slack icon in their Gmail sidebar again. Please reach out to if you have further trouble.

Thank you for your patience and we'll share an issue summary shortly.

3:04 PM PST

Some customers may be experiencing issues with the "Slack for Gmail" add-on not being visible in Gmail. We're currently investigating and we'll provide another update as soon as we have more information to share.

11:56 AM PST

Services affected