Wednesday July 21, 2021

Incident

Trouble with search

Issue summary:
On July 21, 2021 around 6:00 to 7:35 a.m. PDT, some users may have experienced trouble searching for channels and people, and while searching in the admin dashboard and App Directory. For example, search results may have been incomplete.

While we're still investigating the root cause, we restarted servers to aid in the resolution, and adjusted configurations within our infrastructure to mitigate recurrence.

5:25 PM PST

Services affected

Search

Status

Incident