Wednesday August 4, 2021

Issue summary:
From August 2, 2021 at 6:49 p.m. PDT to August 4, 2021 at 10:04 p.m. PDT, some customers were unable to type non-Latin characters into the "To:" or "Add people" fields in the desktop app or web browser. This made it difficult for users to start new conversations or to invite others to conversations.

Our investigation traced the cause of this issue to a recent update in our infrastructure. We deployed a fix to resolve the issue.

8:21 PM PST

The issue with typing in Slack in non-Latin characters should now be resolved. Please reload Slack with Command/Control + Shift + R, and reach out to feedback@slack.com if you have any further trouble.

10:34 PM PST

Some customers may be experiencing issues typing in non-Latin characters in certain places in Slack on desktop. We're very sorry for the disruption, and we're working to resolve this as fast as we can.

7:01 PM PST