Thursday August 12, 2021

Incident

Slow performance and trouble connecting to Slack

Issue summary:
On August 12, 2021 between 6:21 a.m and 6:44 a.m PDT a small number of users experienced slow performance and trouble connecting to Slack from a drop in the webapp connection success rate due to an issue with an upstream provider. This provider resolved the issues and Slack was restored to normal for all affected users.

8:52 AM PST

Customers affected by slow performance and trouble connecting to Slack should now see full functionality restored. An upstream provider experienced an issue that impacted a very small number of our users from 6:21 AM to 6:44 AM PDT. We're sorry for the disruption to your day.

7:30 AM PST

Some people may be experiencing slow performance or trouble connecting to Slack. We're investigating and will be back with an update within 30 minutes.

6:51 AM PST

Services affected

Connections

Messaging

Status

Incident