Wednesday August 18, 2021

Incident

Some users may notice connectivity issues

Issue summary:
On August 18, 2021 between 11:18 a.m. and 12:40 p.m. PDT, some users may have experienced their Slack clients entering a degraded mode, or experienced API errors. This was due to some network instability with our servers whereby we saw significant dips in the success rate.

We are currently still working with our upstream provider to verify and investigate the root cause of these dips.

7:27 PM PST

We're glad to report that users should no longer experience issues with connectivity. If you have further trouble, please reach out to feedback@slack.com.

1:09 PM PST

Some users may be experiencing connectivity issues. We're investigating and will provide an update as soon as we have more information.

12:15 PM PST

Services affected

Connections

Messaging

Apps/Integrations/APIs

Status

Incident