Tuesday September 14, 2021

Incident

Some customers may be experiencing issues loading channel and user names

Issue summary:
On September 14, 2021 from 5:14 p.m. to 6:41 p.m. PDT, some customers experienced issues loading channel and user names in Slack. During this period, a number of customers were also signed out of Slack unexpectedly.

We deployed a fix for the misconfiguration, resolving the issue for all affected customers.

9:41 AM PST

The issue has been resolved. Customers should no longer have any trouble loading channel and / or user names in Slack.

We appreciate your patience.

6:53 PM PST

Some customers may be experiencing issues loading channel and user names in Slack. We're currently investigating and will be back with an update shortly.

6:12 PM PST

Services affected

Connections

Status

Incident