On November 4th, 2021 from around 3:08 p.m. to 4:45 p.m. PDT, some customers were unable to sign in on the desktop app, ending up in a login loop.
We traced the issue to a recent change made to magic login links, which led to login attempts failing with errors. We deployed a fix, and affected customers were able to login once again.
6:11 AM PST
Thank you for your patience. The issue has been resolved. Customers should no longer have any trouble signing in on the desktop app. We’re sorry for any inconvenience this may have caused.
5:45 PM PST
Some users are unable to sign in on the desktop app. We're investigating and will have more information to share in 30 minutes. Our apologies for the disruption.
4:37 PM PST