Thursday February 3, 2022

Incident

Some slash commands failing

Issue summary:
On February 3, 2022 from 9:34 AM to 1:35 PM PST, some customers were unable to use slash commands.

We made a change on our end which affected how slash commands were being sent, resulting in failure. We resolved the issue for all affected customers by reverting the change.

9:36 PM PST

This has now been resolved and slash commands should be working as expected. We apologize for the inconvenience.

2:03 PM PST

Some customers may be experiencing issues using slash commands. We have identified the cause, and are working on a fix.

11:48 AM PST

Services affected

Messaging

Status

Incident