Friday February 4, 2022


Issues when sending and posting messages from Safari

Issue summary:
From 10:37 AM PST on February 2, 2022 until 1:37 PM PST on February 4, 2022, some users were encountering an error when trying to compose or send messages in web browsers.

We found that a variable object in the message composer code was attempting to call an action that was not defined. We resolved the issue by adding a check to the code to prevent the error state from happening.

Note: We previously indicated this issue was limited to Safari. After further investigation, we've determined other web browsers may have been impacted as well.

3:27 PM PST

We've resolved the issue related to sending/composing messages in Safari. Safari users may need to reload any active Slack tabs (Cmd/Ctrl + Shift + R) or quit and relaunch their browser for the fix to come into effect.

Thanks for bearing with us and we apologize for the disruption.

2:04 PM PST

We are continuing to look into this issue when sending/composing messages on Safari. We apologize for the inconvenience and will provide more updates as new information becomes available.

9:05 AM PST

We're continuing to investigate the errors when sending/composing messages on Safari.

We'll be back with an update as soon as possible and we apologize for the disruption. This error does not impact other browsers nor our desktop and mobile applications.

4:23 AM PST

Some users on Safari may be hitting an error when composing/sending messages.

2:33 AM PST

Services affected