Tuesday February 8, 2022

Incident

Some guests are having trouble sending messages

Issue summary:
From 10:36 AM PST on February 2, 2022 until 5:07 PM PST on February 8, 2022, Single-Channel Guests could not type in existing group direct messages on iOS devices.

We traced the root of the issue to a recent change to the iOS composer. We have rolled back the change which in turn resolved the issue for all the affected users.

8:46 AM PST

We've rolled out a fix and customers should no longer be experiencing any trouble sending group DMs. We appreciate your patience while we sorted this out.

If you're still running into issues, please email us at feedback@slack.com.

9:48 PM PST

A number of single-channel guests are currently unable to send messages within group DMs. We're investigating now and will be back with an update shortly.

5:03 PM PST

Services affected

Messaging

Status

Incident