Thursday March 3, 2022

Incident

Signing in with Google or Apple may be failing for some customers

Issue summary:

On March 3, 2022 from 5:35 PM to 9:24 PM PST, some customers experienced issues signing into Slack with Google or Apple, which brought them to our glitch page instead.

This issue was caused by some recent code changes which inadvertently limited the ability to signing into Slack. We reverted these changes, resolving the issue for all affected customers.

2:18 AM PST

We've resolved the issue, and all impacted customers should now be able to access Slack. You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. We're so sorry again for all the trouble this caused.

9:45 PM PST

We’re investigating reports around failures with signing in with Google and Apple, where some customers may be seeing a glitch page. Magic link sign in works as expected.

We’re on the case and will provide another update once we have more details to share. We’re sorry for the inconvenience.

7:02 PM PST

Services affected

Login/SSO

Status

Incident