Tuesday March 22, 2022

Issue summary:
From March 17, 2022 to March 31, 2022, some teams that leverage Slack for Intune Mobile App Management (MAM) were repeatedly getting logged out of the iOS app. The issue was introduced in 22.03.10 app version for iOS.

We traced the issue to an iOS merged code related to Intune and keychain migration, which caused the iOS app to search for a token in the place it used to be. The fix in now available in 22.03.20 app version for iOS.

9:10 AM PST

Thank you for your patience — we've identified the root cause of this issue. A fix will be rolled out with our next iOS release (v22.03.20).

2:23 PM PST

We continue to investigate this issue, but don’t have new information to share just yet. Thanks for your patience as we work towards a fix.

3:14 PM PST

Some users whose teams leverage Slack for Intune Mobile App Management (MAM) are repeatedly getting logged out of the iOS app. We apologize for the inconvenience and will keep you posted as we continue to investigate the issue.

5:03 PM PST