Monday May 9, 2022

Incident

Message actions menu not working

Issue summary:
On May 9, 2022 from around 9:48 AM PDT until 11:43 AM PDT, some users may have experienced issues with the message actions menu. Choosing an action may have resulted in 'Loading...' text or the unintended removal of the message itself.

We determined that a recent code change inadvertently caused loading issues for the message actions menu. We reverted the update, resolving the issue for all affected customers.

6:11 PM PST

Thank you for your patience. The trouble you were experiencing with actions menu should now be resolved. Please try force reloading Slack (press Command/Control + Shift + R) and let us know if you are still running into any issues.

We apologize for any disruptions to your work day!

12:10 PM PST

We are receiving reports that the message actions menu is not functioning as expected. Clicking on it either renders a loading status or causes the message to disappear. Our team has identified a fix, and is working to implement this immediately.

10:45 AM PST

Services affected

Messaging

Status

Incident