Tuesday May 10, 2022
Incident
Users encountering "something went wrong" when using @mentions
Issue summary:
On May 10, 2022 from 11:47 AM PDT until 1:55 PM PDT, some users may have encountered errors when using mentions in Slack.
We determined that a recent code change was the culprit. We reverted the change, restoring full mention functionality for all affected customers.
5:38 PM PST
We’ve rolled out a fix and @mentions are now working as expected. To pick up the fix, please reload Slack using Command/Ctrl + Shift + R. Please send a note to feedback@slack.com if you continue to have any trouble.
Thank you for your patience while we sorted out this issue.
2:46 PM PST
We’ve isolated the problem and we’re focused on getting Slack working again as soon as possible. Thank you for your continued patience.
1:31 PM PST
We're receiving reports that users are receiving a "Something went wrong" message when using @mentions in Slack.
We're actively investigating, and will return shortly with an update.
12:41 PM PST
Services affected
Messaging
Status
Incident