Thursday May 12, 2022

Incident

Issues with "More message shortcuts" menu

Issue summary:
On May 12, 2022 from 3:30 PM PDT until 11:02 PM PDT, some users may have encountered errors when using the "More messages shortcuts" menu.

We determined that a recent code change was the culprit. We reverted the change, restoring full menu functionality for all affected customers.

3:17 AM PST

Customers should no longer be experiencing any trouble with the "More message shortcuts" menu.

If you’re still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). We appreciate your patience while we sorted this out.

11:49 PM PST

We are aware of and investigating issues with the "More message shortcuts" menu. Thank you for bearing with us. We will provide more information as soon as possible.

8:32 PM PST

Services affected

Messaging

Apps/Integrations/APIs

Status

Incident