Tuesday May 10, 2022


Users encountering "something went wrong" when using @mentions

Issue summary:
On May 10, 2022 from 11:47 AM PDT until 1:55 PM PDT, some users may have encountered errors when using mentions in Slack.

We determined that a recent code change was the culprit. We reverted the change, restoring full mention functionality for all affected customers.

5:38 PM PST

We’ve rolled out a fix and @mentions are now working as expected. To pick up the fix, please reload Slack using Command/Ctrl + Shift + R. Please send a note to feedback@slack.com if you continue to have any trouble.

Thank you for your patience while we sorted out this issue.

2:46 PM PST

We’ve isolated the problem and we’re focused on getting Slack working again as soon as possible. Thank you for your continued patience.

1:31 PM PST

We're receiving reports that users are receiving a "Something went wrong" message when using @mentions in Slack.

We're actively investigating, and will return shortly with an update.

12:41 PM PST

Services affected