Saturday June 11, 2022

Incident

Sign-in issues from the Slack desktop app.

Issue Summary:
From 7:55 PM PDT on June 10, 2022 until 11:03 AM PDT on June 11, 2022, some users experienced issues signing-in from the Slack desktop app and brought them to a "Couldn't sign-in" page.
After investigation, we traced this issue back to a recent code change that inadvertently broke the ability to sign-in to a new workspace. We reverted this change, fixing the issue and sign-in functionality has been restored for all affected users.

3:11 PM PST

We've pinpointed the issue and our engineers have deployed a fix. Users should now be able to sign-in from the Slack desktop app seamlessly. Thanks for your patience while we worked to fix this!

11:09 AM PST

We’re investigating reports of trouble signing-in from the Slack desktop app. Our engineers are working hard to resolve this issue as quickly as possible, and we’ll be in touch as soon as it’s fixed or we have next steps to share. We’re very sorry for the inconvenience.

10:34 AM PST

Services affected

Login/SSO

Status

Incident