Wednesday June 22, 2022


A very small number of users are having trouble sending messages

Issue summary:
Starting from 2:25 PM PDT on June 22nd 2022, a small number of users were unable to send messages. This manifested as an error code within Slack.

This was caused by a recent change. At 5:48 p.m. PDT, we finished rolling back the change, resolving the underlying issue. If you are still encountering the error code, please refresh Slack with Cmd/Ctrl + Shift + R.

8:23 PM PST

We've resolved the issue, and all impacted customers should now be able to access Slack. You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. Thanks for bearing with us and we apologize for keeping you away from your work.

6:25 PM PST

No additional news to share just yet, but we're focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.

5:35 PM PST

We have determined this issue may only be impacting a small number of users and are working on a fix. We appreciate you bearing with us.

4:51 PM PST

We are still actively investigating this issue and don't have any new information to share at this time. Thank you for your patience as we continue to work towards a fix.

4:24 PM PST

Some users may be experiencing an error message when trying to send messages. We're working hard to resolve this issue as quickly as possible, and we'll share updates as soon as we can. We apologize for any inconvenience this may be causing.

3:50 PM PST

Services affected