Thursday June 23, 2022

Incident

Trouble loading threads or channel content

Issue summary:
From 11:30 AM PDT to 12:11 PM PDT on June 23, 2022, some users may have encountered trouble loading threads or channel content.

We traced the problem to an internal issue. We reverted this, resolving the issue for all affected customers.

3:26 PM PST

We’ve restored full functionality for all impacted users. After further investigation, we concluded the impact for this issue was mostly internal. We’re sorry for the disruption we brought to your day.

12:55 PM PST

We’re still actively investigating this issue. We believe the number of impacted users is low and we’re already seeing some improvement on instances such as conversations loading slowly and thread history missing. We’ll continue to provide updates as we know more.

12:10 PM PST

Some users might be having trouble loading threads or channel content. We’ll be back with another update as soon as we have more information to share.

11:45 AM PST

Services affected

Connections

Status

Incident