Friday July 15, 2022

Incident

Login issue for some users

Issue summary:
From July 15, 2022 at 4:53 PM PDT until July 15, 2022 at 7:07 PM PDT, some customers may not have been able to log in to Slack.

The problem was traced to a recent change introduced to our Single Sign-On (SSO) libraries. Reverting the change resolved the errors for affected customers.

8:45 PM PST

We’ve resolved the issue, and all impacted customers should now be able to access Slack. We apologize for the trouble today. Thank you for your patience. We’ll be back with a summary of this issue.

7:36 PM PST

Some customers are having trouble logging in to Slack. We hope to resolve this shortly, and we’ll share updates as we have more information. We’re sorry for the disruption.

6:41 PM PST

Services affected

Login/SSO

Connections

Status

Incident