Tuesday July 19, 2022

Incident

Slack client not loading for some users

Issue Summary:
From July 19, 2022 at 12:30 PM PDT to July 19th, 2022 at 1:03 PM PDT, a subset of customers were unable to load Slack or make API calls.

We identified a recent code change that introduced an infinite loop, and reverted this change. This resolved the issue for all impacted customers.

1:23 PM PST

This issue is now resolved for all users. Thank you again for bearing with us in the meantime.

1:43 PM PST

We reported signs of improvement, but we’re still monitoring the situation. We’ll confirm once the issue is fully resolved or we have another update to share.

1:39 PM PST

Some users may be experiencing trouble loading Slack and sending messages. We’re investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.

12:51 PM PST

Services affected

Connections

Messaging

Status

Incident